Okay... as small business owners, leaders, and marketers, we all know that in order to soar we need to create a sound marketing plan. So let's see... what did we…
For the third time in as many days, I was privy to a discussion between small business owners and marketers which revolved around the topic of 'positioning'. These conversations were…
"Past behavior is a good indicator of future behavior." Over twenty years ago, I wrote this simple sentence. Along with two others, it served as a foundation when I launched…
I got a call today from someone who raved about the service they received yesterday while flying United Airlines through Chicago. This... on one of the busiest travel days of…
It's 1959...; this poor gal's juggling eighteen things and managing multiple deadlines. The phone is ringing off the hook... that's good. But junk mail is pouring in at the rate…
So... Joe was going to be the next superstar; a real player. Or maybe her name was Mary. Incredible resume, impeccably dressed... and personable. Oh my... was she personable; what…
Earlier, I wrote how twenty-four words scrawled on small piece of paper in 1986 changed the direction of my professional life. Three little sentences that you can read here. Such…
As a young man in 1986, I scrawled twenty-four words onto a folded piece of paper. Three short sentences... 'principles' if you will... that would greatly influence how I would…