Tag: service

As Fun As A Trip To The Dentist…

Posted on by Steve Buelow

Okay, quick... what was the first thought that came into your mind when you read that title? A) Peace B) Joy C) Happiness D) Excitement What... you say? You don't…
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Is Good Enough… Good Enough? Part II

Posted on by Steve Buelow

Well, I wasn't really planning to carry this topic over from yesterday; however, a conversation earlier today made me want to expand on it. I was asked the question whether…
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Value Vs. Values… Part 1

Posted on by Steve Buelow

Earlier today, I heard yet another radio commercial espousing a local company's unwavering commitment to providing 'value' for their customers. Of course, this carries as much weight as the myriad…
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Is Bigger Always Better…? Part I

Posted on by Steve Buelow

In 1987, shortly after opening my first business with several partners, I called a meeting... a vision meeting.  You see... we were failing.  In debt up to our ears... significantly…
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Some Things Never Change… Part IV.

Posted on by Steve Buelow

No matter how good we are; how talented or intelligent or creative we may be... the truth will soon come out that there is only so much we can do…
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Are Your Terms Killing You?

Posted on by Steve Buelow

"We've got some cash flow issues, and I'm really getting concerned... especially now with the credit crunch", a small business owner related. "What's the average age of your receivables?" I…
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