Tag: buzz

‘Tis The Season…

Seasons are important. Many small businesses do half their annual volume during 'their' season, whenever that is, and however long it lasts. If you are involved in retailing... web-based or…
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Turning Rants Into Raves…

I got a call today from someone who raved about the service they received yesterday while flying United Airlines through Chicago. This... on one of the busiest travel days of…
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Your best customers…

You would love to have me for a customer. It's not just because of the volume of stuff I would buy, though of course that's important to you. And it's…
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Can We Talk…? Part I

OMG... was I fired up...! The year was 1986. I was twenty-five, on the rise in my corporate job... and right outside my office door was a gal to prove…
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Powerful Connections…

Three or four years ago, after hearing so much about social networking and it's potential impact on small business marketing, I needed to find out what the buzz was all about.…
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