Tag: repeat business

All The Same…? Part II

Okay, so yesterday I introduced you to an expert (consultant) who makes his living going from live presentation to live presentation, lecturing business groups on his theory that live presentations…
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Relationship Basics… Part I

Here are the first two sets of numbers I measure when evaluating the health of business relationships: 1) How much of the current year's business is repeat business? 2) How…
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Checking The Pulse Of A Healthy Business…

One of the quickest measures to evaluate the current health, and future potential, of any small business is to look at one simple statistic. This is information you likely have…
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What’s the difference…?

Okay..., so how different is one drycleaner or laundromat from another? Or one mega-grocery chain store from its closest compeitor? What about one branch or another at the county library,…
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I Wonder What’s His Angle…? Part I

As this is being typed, I am watching the 1954 classic, White Christmas; I love that movie. You may remember that toward the beginning, the characters played by Bing Crosby…
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