Tag: conversations

Your Best Customers… Part I

Posted on by Steve Buelow

I'm minding my own business, enjoying a coffee at a local Barnes and Noble when two thirty-something business guys sit down right behind me. It's cramped, and short of cupping…
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Do Something…

Posted on by Steve Buelow

Okay... so I was twenty-five years old... just hired to help establish a skilled-trades division for a regional staffing company... first day in the office. My boss approaches, "We can…
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What’s the difference…?

Posted on by Steve Buelow

Okay..., so how different is one drycleaner or laundromat from another? Or one mega-grocery chain store from its closest compeitor? What about one branch or another at the county library,…
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Can We Talk…? Part III

Posted on by Steve Buelow

Okay... so what about this habit of not screening incoming calls, which I wrote about here and here. Remember, I learned this over twenty years ago from an incredible PR…
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Transforming Accounts Receivable Into Cash

Posted on by Steve Buelow

In another post, we talked about the dangerous volume of accounts receivable being carried by many companies, as well as the importance of setting up business terms that not only make…
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