Tag: culture

As Fun As A Trip To The Dentist…

Okay, quick... what was the first thought that came into your mind when you read that title? A) Peace B) Joy C) Happiness D) Excitement What... you say? You don't…
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Big Business vs. Small Business… Part II

So, what about the first question from yesterday's post... just why do I spend so much time speaking and teaching about small business, as opposed to big business? Don't get…
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Value Vs. Values… Part 1

Earlier today, I heard yet another radio commercial espousing a local company's unwavering commitment to providing 'value' for their customers. Of course, this carries as much weight as the myriad…
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Is This Place Safe…? Part II

Awhile back, I spoke with a small business leader who was struggling. I asked him how many ideas he had coming in from the field... from his staff, as well…
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Is This Place Safe…? Part I

"How's your safety record?" This could be a question you'd expect from a Worker's Compensation specialist... but it's not. It could be referring to the physical environment of your workplace...…
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Predicting Buyer Behavior…

"Past behavior is a good indicator of future behavior." Over twenty years ago, I wrote this simple sentence. Along with two others, it served as a foundation when I launched…
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Can We Talk…? Part III

Okay... so what about this habit of not screening incoming calls, which I wrote about here and here. Remember, I learned this over twenty years ago from an incredible PR…
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Which Way To Go… ?

The story you are about to hear is... well, you know it's true. The names have been changed so you can plug in your own... Monday morning. All six incoming…
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Some Things Never Change… Part IV.

No matter how good we are; how talented or intelligent or creative we may be... the truth will soon come out that there is only so much we can do…
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Some Things Never Change…Part III.

So... Joe was going to be the next superstar; a real player. Or maybe her name was Mary. Incredible resume, impeccably dressed... and personable. Oh my... was she personable; what…
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