Tag: training

Unlikely Competitors… Part II

"So... who is our biggest competitor?" That was the question I asked my team twenty-something years ago. And the answers flowed freely... naming every other staffing company of merit within…
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Do Something…

Okay... so I was twenty-five years old... just hired to help establish a skilled-trades division for a regional staffing company... first day in the office. My boss approaches, "We can…
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Everyday Heroes…

This afternoon, just after 2:30 p.m. (CST), I turned on the radio..; twenty seconds later, I turned on the T.V. Unbelievable... U.S. Airways Flight 1549 was in the water, and…
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No Thanks, I’m Just… Researching.

As we're out and about, going from store to store... the same two-sentence conversations are happening everywhere. The question is familiar to all of us, "Can I help you?"... as…
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Do You Know Your ABC’s…? Part I

In yesterday's post, we discussed the great ability that we have as small business owners and marketers to differentiate ourselves from our competitors. This is true for both product and…
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Can I Help You?

If given the choice, I prefer to buy online 99% of the time. No, make that 99.8% of the time. And it's not that I don't like shopping; it's just…
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Transforming Accounts Receivable Into Cash

In another post, we talked about the dangerous volume of accounts receivable being carried by many companies, as well as the importance of setting up business terms that not only make…
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Are Your Terms Killing You?

"We've got some cash flow issues, and I'm really getting concerned... especially now with the credit crunch", a small business owner related. "What's the average age of your receivables?" I…
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