Tag: customer needs

Your best customers…

You would love to have me for a customer. It's not just because of the volume of stuff I would buy, though of course that's important to you. And it's…
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Do You Know Your ABC’s…? Part II

Okay, so if we are committed to assembling a marketing dream team in 2009, we better get started. The core of the team is going to be... the team. Oh...,…
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Do You Know Your ABC’s…? Part I

In yesterday's post, we discussed the great ability that we have as small business owners and marketers to differentiate ourselves from our competitors. This is true for both product and…
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What’s the difference…?

Okay..., so how different is one drycleaner or laundromat from another? Or one mega-grocery chain store from its closest compeitor? What about one branch or another at the county library,…
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The Freedom To Fail…

Albert Einstein is credited with saying that “We can't solve problems by using the same kind of thinking we used when we created them.” I agree completely. In fact, it…
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Can I Be Direct…? Part V

So, the question comes up... with the ease of connecting through e-mail, social networking sites, and other online media, does traditional or direct mail have a place anymore? Well it…
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Can I Be Direct…? Part III

You don't like spam. Neither do I..., and neither do our potential customers. Spam is simply junk mail... electronically or otherwise. Spam annoys. So, here is easy advice; don't spam...,…
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Is Bigger Always Better…? Part III

You can get very big by staying small. In a previous post, I talked about turning around a company with my desire to stay local. Here's how we did it:…
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Engage Ideal Customers In TheirSpace…

Yesterday I wrote that in regard to the potential applications for small business marketing, I was not initially impressed with social media in general, or social networking in particular. In…
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Powerful Connections…

Three or four years ago, after hearing so much about social networking and it's potential impact on small business marketing, I needed to find out what the buzz was all about.…
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